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Old 05-14-2010, 07:32 PM   #241  
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I received a couple gift certificates. How do I use them? I see no code or anything and no where to put an amount.
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Old 05-14-2010, 07:32 PM   #242  
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Originally Posted by BabiesView Post
Gee, I must be different from you guys... I don't care if I can order at midnight; even if things sell out I have more than enough to keep me busy until things get back in stock. But good golly Ms Molly, it's a good thing Nichole's blog works, lol, since I just want to win it all, lol lol lol!!
You crack me up - I'm also sooooo grateful that Nichole's blog isn't the part that crashed! I have never ordered on release night - too much temptation to just hit the "I WANT IT ALL" button. I need a cooling off period after all the wonderful sets are revealed so that I don't spend the mortgage each month!

I'm sure the women of PTI are beyond disappointed by this...I'm still so impressed by this company and the love they shower on their customers. I mean, c'mon...what other company gives away such HUGE prize packages on a regular basis? I'm also impressed with their latest decision to toss in a reinker with the order of one of the pigment ink pads. And the frequent sharing of such great ideas and even some templates once in awhile...all that and more is why PTI has my loyalty (even when they just don't seem to want to take my mortgage money on release nite! )

I {heart} you PTI!!!
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Old 05-14-2010, 07:32 PM   #243  
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Oh gooood, because I started to think it was all in my imagination...what was it CALLED?!
Supermarket Sweep
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Old 05-14-2010, 07:32 PM   #244  
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ok, so how are you getting to the old site?
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Old 05-14-2010, 07:33 PM   #245  
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That was supermarket something or other!

I am still only seeing the new store front and when I click on to shop I get page not found! Bummers!

Was it Supermarket Sweep?
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Old 05-14-2010, 07:33 PM   #246  
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I LOVED that game show too!!!!
Wasn't that Supermarket Sweep???
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Old 05-14-2010, 07:33 PM   #247  
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Ah, but you have outline balloons to COLOR too! ;) (Yep, I love coloring!)
It doesn't take much to put me over the edge! I'm holding on just to see yall's sample's at midnight.
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Old 05-14-2010, 07:33 PM   #248  
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Ok finally got it up but now several of the things I had in my cart at the new store say they aren't available at the old one!! Anyone else having this issue?
According to Nicholes message only newly released items will be on the old storefront tonight.

also, the carts are different because the databases are different, so if you had anything in your cart waiting to put more in tonight, they wont be there.
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Old 05-14-2010, 07:33 PM   #249  
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How do I use my GC's?
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Old 05-14-2010, 07:34 PM   #250  
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I seem to be able to get to the old site using Firefox (if that information helps anybody).
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Old 05-14-2010, 07:34 PM   #251  
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FINALLY GOT ON the old site!
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Old 05-14-2010, 07:34 PM   #252  
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Supermarket Sweep

That is it! PURE Genius you are ambs1184! I LOVE bumper stumpers, too! Really has nothing to do with anything like turkey throwing, but it was fun to try and figure those out!
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Old 05-14-2010, 07:34 PM   #253  
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I'm definitely NOT going to try to order Beautiful Blooms II again...I'm going to wait and see what their explanation is for canceling my order.
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Old 05-14-2010, 07:35 PM   #254  
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YESSS Supermarket sweep, good job!
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Old 05-14-2010, 07:35 PM   #255  
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I think I'm just going to wait until the new Simply Chartruese cardstock is in stock to order! Maybe by then they'll have all the glitches worked out!
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Old 05-14-2010, 07:35 PM   #256  
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Close your browser then go back in and type in www.papertreyink.com and you should be able to get into the old site. Just hitting refresh doesn't seam to work.
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Old 05-14-2010, 07:35 PM   #257  
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Originally Posted by hobbydivaView Post
How do I use my GC's?
on the old site you would put them in after you loaded your cart, in the area where you put in your cc or paypal
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Old 05-14-2010, 07:35 PM   #258  
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ok, so how are you getting to the old site?
Instead of clicking on a link, try typing www.papertreyink.com into your browser. That might work. Good luck!
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Old 05-14-2010, 07:35 PM   #259  
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According to Nicholes message only newly released items will be on the old storefront tonight.

also, the carts are different because the databases are different, so if you had anything in your cart waiting to put more in tonight, they wont be there.
Wait...where you do you see "only newly released items"?

The way I read Nichole's blog post is "You will be able to purchase any other older existing items as you normally would." (2nd paragraph, last line).
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Old 05-14-2010, 07:35 PM   #260  
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That is it! PURE Genius you are ambs1184! I LOVE bumper stumpers, too! Really has nothing to do with anything like turkey throwing, but it was fun to try and figure those out!
Lol thanks. My friend and I were recently talking about that show. We both watched it as kids and wanted to shop in the store.

Last edited by ambs1184; 05-14-2010 at 07:36 PM.. Reason: fix grammar
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Old 05-14-2010, 07:35 PM   #261  
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Originally Posted by BethshayaView Post
According to Nicholes message only newly released items will be on the old storefront tonight.

also, the carts are different because the databases are different, so if you had anything in your cart waiting to put more in tonight, they wont be there.
Just the NEW RELEASE stuff will be on the front page but everything else is still orderable
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Old 05-14-2010, 07:37 PM   #262  
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YESSS Supermarket sweep, good job!
I also loved watching that show. And I was actually thinking about the otehr day!
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Old 05-14-2010, 07:37 PM   #263  
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Originally Posted by LMcAreeView Post
on the old site you would put them in after you loaded your cart, in the area where you put in your cc or paypal
I didn't see anything...is there suppose to be a code or something?
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Old 05-14-2010, 07:38 PM   #264  
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Wait...where you do you see "only newly released items"?

The way I read Nichole's blog post is "You will be able to purchase any other older existing items as you normally would." (2nd paragraph, last line).
Here's the paragraph: "Because of this last minute change, the old store front will have all of the new products directly on the front page. You will be able to purchase any other older existing items as you normally would."
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Old 05-14-2010, 07:39 PM   #265  
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Wait...where you do you see "only newly released items"?

The way I read Nichole's blog post is "You will be able to purchase any other older existing items as you normally would." (2nd paragraph, last line).
No, I think you are right, Ted, because I have Hawaiian Shores ink ready to go in my cart. Just the new stuff will be available on the front page. I don't think they are going to "load" it in to the old categories like "Stamps by Name" for example.
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Old 05-14-2010, 07:39 PM   #266  
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I'm definitely NOT going to try to order Beautiful Blooms II again...I'm going to wait and see what their explanation is for canceling my order.
Kelly, I'm sorry for your frustration, but I can tell you that Jane in customer Service is one of the most honest, on-the-ball people I've ever met. I am quite sure that she will get your order taken care of. Best wishes for it being a quick resolution!
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Old 05-14-2010, 07:39 PM   #267  
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Haven't been able to get into the forums to ask but does anyone know if they have posted what the copic trio colors will be for the Simply Chartreuse being released tonight. Just wanted to check if I have them already or not and it's not always updated on the site at midnight.
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Old 05-14-2010, 07:39 PM   #268  
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Here's the paragraph: "Because of this last minute change, the old store front will have all of the new products directly on the front page. You will be able to purchase any other older existing items as you normally would."
Ah...then I must have misinterpreted what the person on here said... I thought she meant that ONLY new items would be available... and NO older items whatsoever.

My bad.
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Old 05-14-2010, 07:40 PM   #269  
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About the gift certificate? Maybe you should wait until the kinks are worked out to use it. I would be afraid tonight! I wouldn't want you to get charged and then have your gift certificate never work again, either!
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Old 05-14-2010, 07:40 PM   #270  
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Okay...findly found the front page through a window or something. Just so I am clear....the new stuff is NOT up yet, right? You all are NOT shopping yet? Did I miss something! LOL! I think my dew caffeine buzz is winding down!
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Old 05-14-2010, 07:40 PM   #271  
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I will say that when I try to click on "Cart", I get an error page.

However, if I add an item (any item) I can eventually see my cart.

(If that helps anybody).
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Old 05-14-2010, 07:40 PM   #272  
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i think she meant the new release stuff will be on the front page only, not in their regular categories deeper in-

Sorry I haven't responded sooner, lol, I'm on dial-up and it's raining... the two don't mix, lol, when you live in the woods and the phone lines sway in the wind and rain...

Just another bummer for the evening...

Ok, off to see what I am supposed to do since I know I won the prize pckage...
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Old 05-14-2010, 07:40 PM   #273  
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Is anyone having a problem with the keep shopping button? I keep getting an error.
THANKFULLY everything is saving to my cart!
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Old 05-14-2010, 07:41 PM   #274  
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Originally Posted by BethshayaView Post
According to Nicholes message only newly released items will be on the old storefront tonight.

also, the carts are different because the databases are different, so if you had anything in your cart waiting to put more in tonight, they wont be there.
Glad I put some stuff in my cart a few days ago. Those items are still there. So, it seems if you put stuff in your cart using the old site, those items will still be there.
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Old 05-14-2010, 07:41 PM   #275  
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Kelly, I'm sorry for your frustration, but I can tell you that Jane in customer Service is one of the most honest, on-the-ball people I've ever met. I am quite sure that she will get your order taken care of. Best wishes for it being a quick resolution!
Thanks, Debbie, I appreciate that a lot. It's just a tad frustrating to think I might have to wait until next Wednesday (three business days) to hear anything.
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Old 05-14-2010, 07:41 PM   #276  
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Originally Posted by BaylorgradView Post
Well, here's an official word from Nichole:

"We are currently are having unprecedented numbers of visitors to our new site which has affected the functionality of the servers. We are temporarily moving back to our old store so that all of you have the ability to shop tonight and the events are not interrupted.

Because of this last minute change, the old store front will just have all of the new products directly on the front page.

Thank you so much for your patience. I know that this has been quite a rollercoaster ride and I appreciate your continued support. We will keep you updated with any changes."
Well I guess that explains why I can't reset my password either. I had requested it earlier like a good little user but didn't have time to change it earlier. I hadn't even bothered to check the site first.

Sigh. I only read the first page of comments. I almost posted something similar to Ted. I work in IT, not directly with web apps but enough to know that getting new servers load balanced properly is not something you would expect to do in a day, especially a day before something like your big monthly release. Sigh. Sadly, we all feel their pain.
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Old 05-14-2010, 07:41 PM   #277  
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Okay...findly found the front page through a window or something. Just so I am clear....the new stuff is NOT up yet, right? You all are NOT shopping yet? Did I miss something! LOL! I think my dew caffeine buzz is winding down!
Hehehe yes... we've purchased it all and thanks to the fast UPS, my doorbell is ringing as I type this.

I'm already inking up YOF:LOTV ;)
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Old 05-14-2010, 07:41 PM   #278  
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I didn't see anything...is there suppose to be a code or something?
Jada,

If you can buy through the old site you might be able to use them tonight. Otherwise, you need to contact CS and have them reissue you codes-- there were a couple of posts in their forum earlier today. Sorry!
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Old 05-14-2010, 07:41 PM   #279  
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Originally Posted by TedView Post
I will say that when I try to click on "Cart", I get an error page.

However, if I add an item (any item) I can eventually see my cart.

(If that helps anybody).
Just click on the stuff on the front page, then you can get to your cart without having to put something in it.
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Old 05-14-2010, 07:42 PM   #280  
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About the gift certificate? Maybe you should wait until the kinks are worked out to use it. I would be afraid tonight! I wouldn't want you to get charged and then have your gift certificate never work again, either!
I think that is what I am going to do. I can hardly stay awake anyway. Thanks!
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