Mine was the same way -- the metal rod didn't go all the way through. Check the bottom of it. There is a crook in the rod that needs to fit/snap all the way into a slot. Once it was in, there was enough room to turn the handle.
Mine doesn't spin freely, which is fine with me. But it does seem a bit wobbly probably because of the construction. If any body has any ideas how to fix that, please let me know.
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