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Old 11-19-2006, 08:16 AM   #1  
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Default Curled Cardstock -Demos can you help?

hi,
i got Thursday my new order. when i opened the box one spool of ribbon was open and all over the place in the box.

yesterday night i opened my new package of red cardstock and it is horrible curled right in the middle. i cut the cs in half to use it as the base of the card and it is really bend and curled in the middle.

the day before i used true thyme cs and it is perfectly fine. the funny thing is i couldnt tell that the cs is so bend as long it was in the foil.

i orderd this stuff not with my regular demo.

is there anything i can do?
any contact adress so i can talk with su about it?

thanks for your advice
claudia
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Old 11-19-2006, 08:38 AM   #2  
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I would contact the demo that you bought from. She can return any damaged products for you (or get you the information).
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Old 11-19-2006, 09:44 AM   #3  
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Definitely contact the demo you purchased from. She'll handle the exchange for you.
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Old 11-19-2006, 09:54 AM   #4  
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I just had this happen with a pack of really rust. It was almost as if the plastic was wrapped too tightly and caused it to curl.
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Old 11-19-2006, 10:21 AM   #5  
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I've had some of my packs curl but they usuallyl straighten out over time once out of their packages. I haven't found that it has effected my cards at all.

Good luck!
Robyn
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