Stampin' up ?

[k-teacher]

I ordered the wrong size charm for the necklace thinking bigger was better...don't like it. What is the exchange policy? I don't want to cause any trouble for the representative. Can I exchange it? Thanks!

[Hulkabigtoe]

Of course you can! Just explain the situation and she can exchange it.

[Minders]

Yes! Call or email your demo! It won't cause her any trouble and that's what we are there for,to help you!!!! You can exchange it if it's within 90 days, I think 90 is the magic number. I think she can just point you in the direction of a form to fill out and then you ship it back and it's that easy...I've never done it though!

[willsygirl]

Yes, exchanging is super easy - contact your demo and she will print out a form for you and help you fill it in - mail it and the charm to Stampin Up and they will send you the item you want in return for it - you pay the shipping to return it, but they send you your replacement goods with free shipping. And yes, you have to do it within 90 days

[princessmeshelle]

Can you exchange a host set for a different one of the same level?