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I forgot to add, once she found out what I was doing with the pens, she had to get the directions so she could make some herself. By being so genuinely kind, helpful & fun, she really made my day!
you should write a letter to viking - some big deal manager (if you can find one via their website or a board of directors) telling them how happy you are with their customer service. Positive feedback can make all the difference in keeping a good company good!
No, I didn't get her name! I thought the very same thing; (send her a pen) - after I hung up! :oops: I may call back, and see if they know who I talked with.
I ALWAYS have a great experience with viking! I love them! I put an order in on monday and was praying i would get it the next day like normal, (and usually thats when you dont get it in time), but sure enough the next morning I had my order!
you should write a letter to viking - some big deal manager (if you can find one via their website or a board of directors) telling them how happy you are with their customer service. Positive feedback can make all the difference in keeping a good company good!
and then tell them they need to advertise with us, cause we send mucho business their way.
note to lanelson: we're getting bounced e-mails to you. check the address in your profile and let me know...
Location: keeping my 7 yr old still, while I'm in stampin' bliss!
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They have labels that go around the inside of the pens?? That are the right size?? Awesome. Do you know what the order number is?? I'll have to add them to my next order!
and then tell them they need to advertise with us, cause we send mucho business their way.
Ain't that the truth! :lol: Considering how many hundreds of people here use them for purchasing mono, RSVP pens, etc., could you imagine the benefit to SCS if we had a link to Viking like the one to Amazon on the front page? I just bought mono from them for the first time (along with a couple of other things) and it should be here Thursday via next-day mail! I love the low threshold for free shipping, as I often spend at least $25 whenever I go to an office supply store.
Come on ladies, let's all write Viking the next time we order something and mention SCS when we compliment their great customer service! I had trouble using a discount code when I placed my order this afternoon, and the woman I spoke to when I called was so friendly and helpful!
__________________ Rachel Proud SU! demo and Sci-Fi Geek!
My Stampin' Up! blog "I'm a time traveler -- I point and laugh at archaeologists." 10th Doctor, "Silence in the Library"
and then tell them they need to advertise with us, cause we send mucho business their way.
Ain't that the truth! :lol: Considering how many hundreds of people here use them for purchasing mono, RSVP pens, etc., could you imagine the benefit to SCS if we had a link to Viking like the one to Amazon on the front page?
Oh my!! That would be a great benefit to SCS!! I order SOOOO much from them.
Should we contact viking to let them know that we order because of SCS and they should contact Daven or does it work some other way?
Looks like Daven could apply and put a link to Viking on the home page just like the Amazon link and make millions for SCS off of the mono we buy!
-Amanda
Viking is AMAZING!!
She even checked for a sale price - .38 cents each, instead of .49 cents. She even added an extra dozen due to the price difference. So, the total was alot less than I had paid originally. When she asked me if I needed anything else, I thought of the labels for the pens. She helped me find just the right ones that would fit around the pen, and is adding those to the order too - free! The total cost is just what I paid originally, for more stuff! :shock: 
