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Old 09-10-2009, 11:32 AM   #1  
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Default Anyone in touch with Oozak?

I've been checking Oozak.com for the past 6 weeks and the Copic update always says they expect shipment within a couple of weeks. I called and just got their answering machine. Has anyone been able to make contact and get a better estimate than the perpetual 'couple of weeks'? Also, it usual for this site to be so slow getting shipments or is this out of the norm? Just wondering if I should continue to be patient or just give up and look elsewhere. Thanks!
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Old 09-10-2009, 02:35 PM   #2  
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I'm surprised that you are not getting a response from them. I've ordered from them repeatedly and will continue to do so. They have amazing shipping speed... I ordered from them last week and within 15 minutes they had packed and shipped my order. When I got the notice, I realized it had the wrong addy, so I emailed them and within minutes they emailed me back and had it fixed. I've always heard good things about them.

I would email... [email protected]

(Also... did you know that if you register you can actually get even BETTER prices? - I just found that out... way cool!)

I hope you hear from them soon. I know the markers fly off the shelves faster then they can stock them.
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Old 09-10-2009, 03:23 PM   #3  
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The slowness of shipments is not limited to this specific site.
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Old 09-10-2009, 04:54 PM   #4  
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If they have items in stock, trust me...they ship VERY quickly!! I have ordered numerous Copics from them and they are great with communication for every step of the order and shipping process. I even got a personal f/u call from Rusty at one point. Great company to deal with and yes, if you make sure you're registered when you go to their site, you get an even greater discount than initially listed.
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Old 09-10-2009, 05:07 PM   #5  
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They are great, i live in Canada and they have called me many times when i have placed my copics order with them..Rusty is awesome...
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Old 09-10-2009, 06:24 PM   #6  
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I love them too!

GREAT prices on Copics - best I've found
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Old 09-10-2009, 07:08 PM   #7  
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The Copics come from Japan so sometimes its hard to know exactly when they are arriving.
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Old 09-10-2009, 08:43 PM   #8  
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Thanks, everyone! Half of the pens I want are on order so I'll just be patient and wait some more. Hopefully they'll be in soon. :-)
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Old 09-11-2009, 05:37 AM   #9  
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Another satisfied Oozak customer - these guys could actually run a course on setting up a customer friendly website, customer service and small business organization. They are great IMHO!
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Old 09-11-2009, 05:42 AM   #10  
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Add one more satisfied customer. I've always had good service and amazing shipping from Oozak.
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Old 09-11-2009, 09:52 AM   #11  
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scrapbookingalley.com has good prices on Copics, although not quite as low as Oozak. But, shipping is always free, no minimum order. Also, scrap-mart.com has decent prices too with free shipping, no minimum. I have always been satisfied with Oozak in the past, but have recently used these other two sites just to satisfy my addiction. LOL!
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Old 09-11-2009, 09:58 AM   #12  
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The shipping from Copic in Japan is a minimum of 6 weeks. They make the copics as fast as they can but they sell out so fast they are always behind.
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Old 09-11-2009, 03:58 PM   #13  
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7 Kids College Fund also has great prices on Copics...& she has lots in stock!
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Old 09-11-2009, 06:52 PM   #14  
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Wait, I thought Rusty was a NICE guy... what's a f/u call?
Oh, yeah, a follow-up ;-)... Maybe should have different initials, huh!
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Old 09-11-2009, 07:14 PM   #15  
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Yup... this is my other supplier... Love Tabitha!

Quote:

Originally Posted by MilwaukeeMommyView Post
7 Kids College Fund also has great prices on Copics...& she has lots in stock!
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