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Old 07-05-2007, 02:29 AM   #1  
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Default SU paper cutter isn't cutting straight

My DH got me a SU paper cutter and after many uses I noticed it does NOT cut straight lines! Either I never noticed before, or....I don't know! Anyone else have this problem? What should I do?
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Old 07-05-2007, 02:44 AM   #2  
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If it is less than 90 days old, your (husband's) demonstrator can arrange for a replacement.
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Old 07-05-2007, 03:01 AM   #3  
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Unfortunately, this was a 2005 Christmas present, I just didn't get to use it for about a year because I was busy with school :(
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Old 07-05-2007, 03:12 AM   #4  
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I have that problem with my Fiskar's paper cutter. It took me a long time to notice it as well. For a while I would just tilt my paper a teeny tiny bit. After I got tired of doing that, I experimented with it and found that if I pushed the blade flush up against the left side of the groove and held it like that while it was cutting, it gave me a straighter cut. I don't know what SU's paper cutter looks like - maybe you can experiment with it too?
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Old 07-05-2007, 03:15 AM   #5  
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Quote:

Originally Posted by SophieLaFontaineView Post
I have that problem with my Fiskar's paper cutter. It took me a long time to notice it as well. For a while I would just tilt my paper a teeny tiny bit. After I got tired of doing that, I experimented with it and found that if I pushed the blade flush up against the left side of the groove and held it like that while it was cutting, it gave me a straighter cut. I don't know what SU's paper cutter looks like - maybe you can experiment with it too?
Yea, I had to do that with mine too. I just get annoyed because sometimes I forget and....whoops! I wonder if because the groove is plastic, it get's warped after many uses.
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Old 07-05-2007, 03:35 AM   #6  
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So, I'm guessing it's the Fiskars brand that SU sells that is giving you a problem since the Tabletop wasn't available for Christmas 2005. If I'm correct, I recommend you contact them directly. They guarantee their products forever and they may send you a new guard or a whole new cutter. It's worth a shot.
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Old 07-05-2007, 03:56 AM   #7  
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SU! was selling Fiskar cutters??
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Old 07-05-2007, 04:12 AM   #8  
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Quote:

Originally Posted by SophieLaFontaineView Post
SU! was selling Fiskar cutters??
The Paper Cutter is made by Fiskars. I haven't seen one in the packaging for a bit but I seem to remember it had Fiskars on it. The packaging may have changed. It's just a different color from the one available in craft stores.
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Old 07-05-2007, 05:50 AM   #9  
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Yea, my SU cutter is a fiskars...

Ok, I'll try contacting them, thanks!
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Old 07-05-2007, 12:39 PM   #10  
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regardless how old your paper cutter from SU is, call them (have your demo call them). SU will stand behind their product. I've ordered a cutter from SU and had to have them send me 3 diffferent ones before I got a good one. Don't know if they just got a bad lot or what.

I actually had bought my own Tonic from a local craft store about a year earlier. My cuts are sharp, clean, straight, perfect everytime. I even cut 2 or 3 pieces of card stock together...and it's perfect.
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Old 07-05-2007, 01:54 PM   #11  
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I had a few Fiskars ones (different sizes) that just weren't satisfactory. Finally got the Tonic which I love! No problems since!!! (and the Fiskars sits on a shelf!)
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