Tonic Guillotine Cutter Problem....

[Faereygirl]

I have the Tonic Guillotine cutter with the 6" base. got it for myself last year for my birthday.

I am having a problem with the cuts it is making, as it is kinda cutting the paper ragged! I thought it was supposed to be self sharpening, so I am not sure what to do. Any advice would be awesome!

Thanks!

[indyemmert]

Are you holding the clear piece down firmly when you cut? If not, that can be a cause of ragged edges.
It is self sharpening. You could also move the blade up and down a few times without any paper in it to sharpen it more.

[sammsmom1]

If it keeps it up I would e-mail or call tonic and let them know. i had read somewhere that someone else was having this problem and when they called tonic sent a new blade and sharpening piece to put on the trimmer

[Sue Strozyk]

I had problems with my 12x12, and emailed them. They sent me a whole new cutter. There customer service is awesome! If it keeps it up, i would definetely contact them. I would try the advice noted in the other posts. Good luck!

[whoistracy]

Yes, be sure to hold the plastic guard down while trimming. Also, are you standing up or sitting while cutting? The angle of the arm will be different depending on your position. I have to stand up to cut PTI cardstock because it is so thick. If I don't, it will bend & tear the CS instead of cut sharply. But if I stand up, I get a crisp clean cut.

Try that!

[jwatson9702]

I have the 12" cutter, it tears and shreds the paper about 4 inches into my cut. It has done this since I bought it about a month ago. I have tried standing and sitting. I always hold the plastic piece down. What is their website for me to contact them? Thanks!

[anniesmom]

Quote:

What is their website for me to contact them?

My box has this website address listed - [email protected]



How ironic to read this as I was just going to post about not getting good results with this trimmer. I did a search first and came across this post.

I bought it this weekend from Archivers but am debating taking it back. It is leaving my paper with ragged edges . I do stand up and I also have been using the plastic shield. So far I have only cut the GP cardstock and some cuts are smooth while other are ragged. Ggrrrrrrrrrrrr - does anyone make a good cutter?

[willsygirl]

Maybe you have a bad one? I've had my tonic cutter for a good 6 months now and love it - I have very clean cuts on absolutely everything from cardstocks to acetate to vellums - perhaps you have gotten a dodgy one...maybe worth returning it to try another one :-)

[kelsluvs2scrap]

I'm sorry to hear you guys are having trouble with your trimmers. I've had mine (12" with 6" base) for a long time now, 3-4 years maybe, and I've had no problems at all. If I were you, I'd definitely contact the company. It is supposed to be self-sharpening. Good luck!